Is Sophia Jazmine a secure site?

Yes. Your connection is encrypted and all transactions are secured with SSL Protocol.

How do I cancel my order?

Send an email to info@sophiajazmine.com with order number, full name and address.

How Do I return or exchange my order ?

Send an e-mail to info@sophiajazmine.com. Items must be in new condition and within 30 days of purchase to return or exchange. Customer is responsible for return shipping costs.

Can you ship internationally or process international credit cards?

Yes, we ship anywhere in the world. We accept the following payment methods: PayPal, Debit Card, Credit Card, and Afterpay. 

How long will it take me to get my order ?

Depending on the shipping destination and what delivery options you choose, 1-21 business days.

DISCLAIMER for International Orders Duties and Taxes

Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost and it will be collected upon delivery from the carriers for certain packages. These charges are recipient’s responsibility as we are only charging the transportation fee for the packages. You may check with your country’s customs office to determine what these additional costs will be.